Frequently Asked Questions

Contact Us
Contact us toll-free at 1-800-294-2266; fax us at 1-863-439-4694; or mail us at Davidson of Dundee 28421 US Hwy 27 North, Dundee, FL 33838.
Shipping & Delivery
Shipping & Handling to the 48 contiguous United States is $9.99 per item. Sorry, we cannot ship FRUIT to Alaska, Arizona, California, Hawaii, Louisiana or Texas. If you wish to send a non-citrus gift to these states please contact us at 1-800-294-2266. Shipping & Handling to Canada is $19.99 per item.
Privacy & Security
The information that you give us about your order may be shared with other companies to bring you offers of interest. If you prefer that we do not share your name and address with other companies, please email us with your name, address, and phone number at optout@dundeecitrus.com
Ordering
In addition to our website, orders can be placed via phone, toll-free at 1-800-294-2266; fax orders are accepted at 1-863-439-4694; and mail orders can be placed by mailing a completed order form to: Davidson of Dundee 28421 US Hwy 27 North, Dundee, FL 33838. To request a copy of our catalog by mail, call us toll-free at 1-800-294-2266.
Payment, Pricing & Promotions
For orders placed via internet, phone or fax, we accept payment by VISA, Master Card, Discover or American Express. Mail orders can pay by personal check or money order in US funds or by a credit card mentioned above. For credit cards by mail, be sure to include the month and year of expiration. Any state or local sales tax will be paid by Davidson of Dundee and are not the responsibility of the customer. Any promotions or coupons can be applied on internet orders by entering a valid, non-expired code in the box provided at checkout. For phone orders, be sure to mention the promotional code or coupon that you wish to apply to your order. Fax and mail order customers can deduct the amount of a valid, non-expired promotion or coupon to their Final Order Total at the bottom of their order form. Promotions and coupons apply only to the final overall total, not the individual gift totals. Please notate which promotion you are applying to your order. For all orders, be sure to include payment to cover any deluxe options and shipping for every item.
Substitution Policy
Our intent is to send gifts as requested, but we reserve the right to make product substitutions of equal or greater value when necessary.
Requested Arrival Date Policy
Please note that requested arrival dates are approximate. While we do our best to ensure your gift arrives as close to your requested arrival date as possible, arrival dates are not guaranteed.
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